Privacy Policy

1. Privacy Statement
All personal information which you provide through The Peel Boutique Website will only be held and used in accordance with the General Data Protection Regulation 2018.

GDPR requires data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection.

The personal information which you provide through The Peel Boutique website is collected, stored and processed by The Peel Boutique Limited (TPB).

TPB is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process bookings and to provide you with information of news and special offers which may be of interest to you, and only if you have given your consent to receive them.

We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.

2. What Personal Information Do We Collect
We only collect personal information that is knowingly and voluntarily given. Generally, this occurs when you opt into our mailing list, create an account, change or update your details, place a booking, contact us or provide us with feedback.

The information that we collect from you includes:

- Full Name
- Email address
- Telephone Number
- Postal Address
- Gender
- Nationality
- Billing Address

Information in aggregate form is used to: build our understanding of customer habits, interests and requirements; build marketing profiles; help with the strategic development of The Peel Boutique website and reservation/delivery service; as well as to track usage of The Peel Boutique website.

3. Cookies
The Peel Boutique Website utilises Google Analytics to accumulate usage and performance metrics. Google Analytics uses cookies. A cookie is a small file, downloaded on to a device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device. Often browsers are set to automatically accept cookies, but you can often change this in your browser settings.

4. How We Store Your Personal Information
The Peel Boutique Website uses Secure Socket Layer (SSL) technology that provides 128-bit encryption on your information before it is sent to us. This means only our secure servers can read your information.

The Peel Boutique website adheres to strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access or improper use. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We have a strict internal policy, which members of staff must comply with as a condition of employment and no external access to the system is permitted.

Our software provider, MINDBODY will maintain administrative, physical and technical safeguards designed for the protection and integrity of Your Data. MINDBODY will maintain PCI DSS compliance for all Services that store and process Cardholder Data. We agree terms with any additional third party that we may utilise in the running of our business to ensure that they comply with high levels of confidentiality and best practice in privacy and security standards in line with the General Data Protection Regulation 2018.

5. How We Use Your Personal Information
Your personal information is used as follows:

- Full Name: For identification purposes
- Email address: In order to verify your account and contact you
- Telephone Number: In order to verify your account and contact you
- Postal Address: In order to send out orders (once we launch product)
- Gender: In order to recommend the appropriate treatments
- Nationality: In order to build your profile
- Billing Address (including billing address): In order to process payment for treatment credit

Collection of this data allows The Peel Boutique to provide the best possible service. The Peel Boutique Website store your data on a trusted third-party system (Mindbody Online), which is a cloud-based system.

If you have opted into our mailing list The Peel Boutique may use your information to keep you up to date on offers, products and services available at The Peel Boutique. The Peel Boutique will make no further use of your information.

The Peel Boutique will not pass your data onto any third parties and will not contact you more than is absolutely necessary.

6. Accessing Your Information
You have a right to access the information that The Peel Boutique holds about you. You can request a copy of the personal information held by us and have any inaccuracies corrected. We will request proof of identity before processing such a request. Please make any requests for information to info@thepeelboutique.com. You retain the right to contact the supervisory authority for Data protection in the UK if you feel your privacy has been violated.

7. Updating Your Personal Information
You are able to change the details you gave us when registering by clicking on 'My Account'. You can change your name, phone number, email address and password, bank details and other details.

8. Sharing Your Information
The Peel Boutique will not pass your information to any third parties if you have told us not to. We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.

9. Changes To The Privacy Policy
We may change this privacy policy from time to time. Each time you use The Peel Boutique Website you agree that the privacy policy current at that time shall apply to all data we hold about you.

10. Consent
We only send non-essential communications if you have agreed to receive them, this is via informed opt-in consent, or via legitimate interest if you have made a recent purchase or enquiry.

11. Contact
If you have any queries or concerns about the privacy of your information, please contact The Peel Boutique Ltd, 26 York Street, London, W1U 6PZ.