1. Privacy Statement
All personal information which you provide through The Peel Boutique Website will only be held and used in accordance with the Data Protection Act, including the eight Data Protection Principles of good information handling.
The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection.
The personal information which you provide through The Peel Boutique website is collected, stored and processed by The Peel Boutique Limited (TPB).
TPB is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process bookings and to provide you with information of news and special offers which may be of interest to you.
We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.
2. What Personal Information Do We Collect
We only collect personal information that is knowingly and voluntarily given. Generally, this occurs when you register your details, change your details, place or amend an order, contact us or provide us with feedback.
When enquiring or registering with us, we need to collect a variety of information including:
- Your email address for communication. We will also need your email address if you have given us permission to contact you about an enquiry, our services and opportunities;
- Your address for delivery/identification purposes. Please note that if you provide us with someone else's address for a delivery you must ensure that you have their permission to do so;
- Your telephone number in the event of a problem of any kind, as we may need to contact you quickly. Please note that if you provide us with someone else's telephone number (e.g. to arrange a delivery) you must ensure that you have their permission to do so.
Information in aggregate form is used to: build our understanding of customer habits, interests and requirements; build marketing profiles; help with the strategic development of The Peel Boutique website and reservation/delivery service; as well as to track usage of The Peel Boutique website.
4. How We Store Your Personal Information
The Peel Boutique Website uses Secure Socket Layer (SSL) technology that provides 128-bit encryption on your information before it is sent to us. This means only our secure servers can read your information.
The Peel Boutique website adheres to strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access or improper use. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We have a strict internal policy, which members of staff must comply with as a condition of employment and no external access to the system is permitted.
Our software provider, MINDBODY will maintain administrative, physical and technical safeguards designed for the protection and integrity of Your Data. MINDBODY will maintain PCI DSS compliance for all Services that store and process Cardholder Data.
5. How We Use Your Persoanl Information
Your personal information is used to enable The Peel Boutique to: contact you, administer your account, verify your identity; deal with queries; process orders; to help The Peel Boutique to provide the best possible service. The Peel Boutique Website store your data on a trusted third-party system (Mindbody Online), which is a cloud-based system. The Peel Boutique may also use your information to provide information about offers, products and services available at The Peel Boutqie. The Peel Boutique will make no further use of your information.
If you do not wish to receive notifications from The Peel Boutique these can be turned off through the My Account section of your TPB account.
6. Accessing Your Information
You have a right to access the information that The Peel Boutique holds about you. You can request a copy of the personal information held by us and have any inaccuracies corrected. The Peel Boutique may make a charge of £10 for providing these details to you. We will request proof of identity before processing such a request. Please make any requests for information to The Peel Boutique at the address below.
7. Updating Your Personal Information
You are able to change the details you gave us when registering by clicking on 'My Account' (or similarly named feature). You can change your name, 'phone number, email address and password, bank details and other details.
8. Sharing Your Information
The Peel Boutique will not pass your information to any third parties if you have told us not to. We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.
If you have any queries or concerns about the privacy of your information, please contact The Peel Boutique, 4 Old Park Lane, Mayfair, London W1K 1QW.